Privacy Policy
Last updated: January 2024
1. Introduction
VibeVerse ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
2. Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us, including:
- Name, username, and contact information (email, phone number)
- Date of birth and gender
- Payment information for transactions
- Profile pictures and other content you upload
- Communication with us through support channels
Usage Information
We automatically collect certain information about your use of our services:
- Device information (IP address, browser type, operating system)
- Usage patterns and preferences
- Event participation and booking history
- Referral activities and commission earnings
3. How We Use Your Information
We use your information for the following purposes:
- Service Provision: To provide, maintain, and improve our services
- Account Management: To create and manage your account
- Communication: To send you updates, notifications, and promotional materials
- Payment Processing: To process transactions and manage payments
- Community Building: To connect you with other users and facilitate networking
- Safety and Security: To detect and prevent fraud, abuse, and security threats
- Legal Compliance: To comply with applicable laws and regulations
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
With Other Users
- Profile information visible to other community members
- Event participation details with other attendees
- Referral connections within the network
With Service Providers
- Payment processors for transaction handling
- Email and communication service providers
- Analytics and performance monitoring services
- Customer support platforms
Legal Requirements
- When required by law or legal process
- To protect our rights, property, or safety
- To investigate potential violations of our terms
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Secure payment processing through certified providers
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records and analytics
You may request deletion of your account and associated data at any time, subject to legal retention requirements.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing activities
- Communication Preferences: Opt-out of marketing communications
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for basic functionality
- Performance Cookies: Help us understand how you use our service
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used to deliver relevant advertisements
You can control cookie settings through your browser preferences.
9. Third-Party Links
Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your personal information during such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our platform and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Address: A 91-1 Motikunj, Mathura, 281001, India
Email: privacy@vibeverse.com
Phone: +91 91491 54337